CRM software is a phrase, that covers a broad set of applications and software to help businesses manage customer data and customer interaction, access business information, automate sales, marketing and customer support and also manage employee and partner relationships. It is an online application that helps to handle multiple branches across different countries or region based businesses. CRM system helps to keep track on institution or various training center business over multiple networks at a time. CRM software is commonly used to manage a business-customer relationship; however it is also used in the same way to manage business contacts, clients, contract wins and sales leads.
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